Frequently Asked Questions 

To arrange surgery at The Eye Surgery Center, please contact your ophthalmologist’s office directly to make an appointment. You can find detailed physician profiles and contact information on our PHYSICIANS page.

Your surgeons office will provide you with a handout outlining registration for this ONLINE CLINICAL HISTORY after you have been scheduled for surgery. You may also receive a phone call, email or text from One Medical Passport to help with this important task.

You will receive different bills from different sources: The Eye Surgery Center facility bill, your surgeon bill and an anesthesia bill. For more information, please visit our BILLING page.

Yes, you will meet with your anesthesiologist during the pre-operative phase. Together, you will review the anesthesia plan and discuss any health concerns or past experiences that may be relevant.

The length of your surgery and recovery period can vary, so we cannot provide an exact duration. As a general guideline, surgical patients typically spend 15 minutes in recovery after their procedure. For cataract surgery, the entire visit—from arrival to departure—usually lasts between 1.5 to 2 hours. We advise that your driver remain at the facility during this time. Please consult your physician for more specific details about your procedure time.

If you have questions or concerns regarding your Eye Surgery Center facility bill or Anesthesia bill, please call our billing department(s) at: 540.545.5033 (Assembly Health – Facility bill) 904.299.5020 for dates of service after 3/18/25 (Assembly Health – Anesthesia bill) 800.222.1442 for dates of service prior to 3/18/25 (Coronis Health – Anesthesia bill) Contact your surgeon’s office for the Surgeon bill. You may also refer to our BILLING page.

Please bring your insurance information and a valid ID on the day of your surgery. Wear comfortable, easy-to-remove clothing, and leave all valuables and jewelry at home.

Family members will receive text updates on the patient’s progress as they move through the preoperative, operating room, and postoperative stages. One support person may stay with the patient, if necessary, up until the procedure begins. Your nurse will inform your support person when it is time to go to the designated waiting area.

If you need to cancel your surgery, please contact your surgeon’s office directly.

For patients without insurance coverage, we offer a self-pay option. The cost for this option is set at the lowest reimbursement rate that The Eye Surgery Center receives from commercial insurance providers for the same procedure. Payment is expected at the time of service unless other arrangements are made in advance. For more information, please contact your surgeon’s office.